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Return, Replacement & Cancellation Policy 


We accept returns/replacements only for products that are received damaged or defective.

To be eligible for a return or replacement:

- An unboxing video is mandatory and must be recorded continuously while opening the package.

- The unboxing video must clearly show the package, shipping label, and the product condition.

- Any damage or defect must be reported to us within 24 hours of delivery.

- Claims without a valid unboxing video may not be accepted.


Cancellation Policy 


  1. Please review your order carefully before completing your purchase, including the product, quantity, size, colour, delivery address, and contact details. 
  2. Once an order has been placed and the purchase process is complete, it cannot be cancelled. 
  3. Refusing delivery or not collecting a parcel does not count as a cancellation and does not automatically qualify the order for a refund or replacement. 


Return Policy 


  1. Returns are not accepted for change of mind, incorrect selection, or any reason other than verified damage during transit. 
  2. Please check the product details and your order information before completing your purchase. 


Replacement Policy


A replacement may be requested only if the product is broken or damaged during transit. 


  1. Contact Correa Studios as soon as possible after delivery, preferably within 24 hours, so we can review the issue promptly. 
  2. Include your order number, a description of the damage, and clear photos and unboxing video showing:
  3. The damaged product;
  4. The outer packaging and shipping label;
  5. Any visible damage to the packaging.
  6. Please keep the product and all original packaging until we have reviewed your request. We may need these to assess the damage. 
  7. We’ll review the information you provide and may ask for additional photos, video, or details. A replacement will be arranged only after the transit damage has been verified. 
  8. If approved, we’ll replace the damaged product with the same product.
  9. Replacement requests are not available for damage caused after delivery, mishandling, improper use, or normal wear and tear.
  10. A replacement request does not qualify for a cash refund.